LUK, Inc. Blog
April is the month of the Military Child
By Meridith St. George
April is the month of the Military Child and this signifies that we have come a long way in recognizing that military service impacts more than just the service member. There was a time when the view on military families was: if the military wanted you to have a family, they would have issued you one. We have come a ways since then, though I feel there is still much work to be done.
April is National Child Abuse Prevention Month
By Dave Hamolsky
April is National Child Abuse Prevention (NCAP) Month and the theme for April 2015 is “make meaningful connections with children and families.” NCAP Month is promoted and organized by the federal Department of Health and Human Services (DHHS) and the Administration for Children and Families (ACF). Unfortunately, in fiscal year 2013, 6 million children were reported to child protective services. Of those reported, 75% were neglected and most of these children were under the age of 5. As we witness in our work, there are profound effects of child abuse and neglect experienced by survivors, families and communities. To put this in monetary terms, the yearly cost to society is estimated to be $80.3 billion (Institute of Medicine, 2013).
CUSTOMER SERVICE: A LOST ART?
By James Cassidy
What is it about people not acknowledging you, attempting to engage or even smiling when you walk into their organization? What does it take to be even a little bit friendly? Can’t they even pick their heads up from whatever they are doing so I know they’re alive? I can tell you that it is a costly mistake to ignore people. “Customer service is the new marketing” is no longer just a trite turn of phrase. In fact, great service is not only the right thing to do, it also makes good business sense. Here are a couple of statistics that illustrate the true cost of bad support:
They can’t listen if we don’t talk: thoughts to consider during Alcohol Awareness Month
By José Rivera
In a couple of months, my husband and I will become great-grandparents. This child will be born into a loving, caring family; and he or she will also be born into today’s world, with all its wonders and joys and, unfortunately, dangers.
One of those dangers is the risk that our great-grandchild will succumb to underage drinking. We’d like to think, “Of course not, we’re here!” A sentiment I am certain that most, if not all, families share. Yet, underage drinking continues to be a major public health problem. The numbers speak for themselves:
By Sona Klimowicz
February 14th is Valentine's Day. Over the years, the meaning of Valentine's Day has changed; it reportedly started out celebrating Saint Valentine who conducted wedding ceremonies for soldiers who were forbidden to marry in the 5th century. In the 14th century, in the days of Chaucer, it was first associated with romantic love; in the 18th century, as courtly love flourished, rituals around St Valentine's Day grew to include the gifting of flowers, confections, valentine's cards and Valentine's Keys to unlock the giver's heart.