The CFSS Case Manager is central to the coordination and delivery of services to typically developing and neurodiverse youth/young adults/adults involved with the Department of Developmental Services (DDS), Department of Children & Families (DCF), or Department of Mental Health (DMH). This position works with the participant and their family (as indicated), and/or treatment team to identify their needs and connect them to community resources to address those needs. The Case Manager meets regularly with each individual and family (as indicated) to ensure progress toward goals on the treatment/action plan, to reduce barriers to success, and to evaluate progress at least every 90 days. The Case Manager works with State Agency Service Coordinators and Social Workers and the three domains of home, school/work (as indicated) and community to help develop and maintain a supportive web of care.
The qualified candidate must demonstrate an understanding of or readiness to learn trauma informed care. This position must demonstrate an understanding of impact of Adverse Childhood Experiences on family systems; substance use or addiction; mental health and trauma; cultural identity; gender identity; high risk behaviors and the impact of collateral trauma and marginalization. Strong relationship-building skills required. Excellent communication and computer skills required. Valid driver’s license, reliable and safe transportation required.
The qualified candidate will have a Bachelor’s or higher degree in Human Services, Counseling, Social Work or closely related field and at last one year of case management experience. Excellent communication and computer skills required. This is a full-time position located in Central Massachusetts and will include community-based travel and implementation. Work schedule must accommodate the needs of the participants and program delivery schedule. Bilingual/Bicultural candidates are encouraged to apply.
In addition to very competitive salaries LUK offers a substantial and unique benefit package found here.
Introduction to LUK, Inc.:
LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!
For more information, please visit our website & social media accounts!
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Purpose:
The CFSS Case Manager provides strength-based services to young people and their families to support progress toward their goals.
Responsibilities Include:
- Meet with young people and their families at their home, school, or other community-based location regularly
- Maintain communication with young people, their families, and other treatment team members between meetings
- Coordinate with the program coordinator to complete intakes and discharges in a timely manner, to include screening and assessments as well as individual treatment/action plan development
- Identify needs of the participants and their families and connect them to community resources to meet those needs (warm hand-off preferred)
- Complete regular reviews of progress toward goals to quantify participant functioning
- Model skills for young people and families and coach/mentor them to develop their own skills
- Actively participate in supervision and training as required
- Provide services that respect each family and youth’s cultural background, heritage, and identity
- Participate in emergency services rotation
- Gain an understanding and commitment to LUK’s Mission, Vision, and Values and provide congruent services
Knowledge and Experience Required:
- Bachelor’s Degree in Human Services, Counseling, Social Work, Psychology or closely related field
- 1 years of experience providing case management
- Bilingual/bicultural candidates encouraged to apply
Skills and Abilities:
- Cultural responsiveness
- Strong communication skills
- Computer skills
- Able to work independently and collaboratively on a team
- Internet access for remote work
- Driver’s license along with reliable and safe transportation
- Demonstrated ability to develop and maintain therapeutic relationships
How to Apply:
Submit a cover letter and resume sharing your interest and unique qualifications for this position to:
Online: Click “Apply for Job” below, fill out demographic information, and attach your résumé and cover letter.
Mail: Director of Human Resources
LUK, Inc.
545 Westminster Street
Fitchburg, MA 01420
Email: HR@LUK.org with the subject line “CFSS Case Manager”
Job Location:
The CFSS Case Manager will work in Central Massachusetts with access to office space in Boylston. Transportation required. Ability to work remotely on occasion.
Salary Range and Benefits:
Contact LUK’s Human Resources Department for information on the salary range.
For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit: www.LUK.org/Benefits
Position Overview:
LUK Division: Community and Family Support Services (CFSS)
LUK Component: Adventure-based/Experiential Learning
Direct Supervisor: Project Coordinator
LUK Staffing Category: 6
This position is 40 hours per week
This is a salary position: ☒
This is an hourly position: ☐
This position is benefit eligible: ☒
This position is community-/home-based ☒
EOE and Diversity Commitment
LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.
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